Terms of service

Welcome to Pinkluna! These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or purchasing from Pinkluna, you agree to be bound by these Terms.

1. General Terms 1.1. Pinkluna is an online jewelry store offering handmade accessories. 1.2. You must be at least 18 years old to make a purchase or use our services. 1.3. We reserve the right to update or modify these Terms at any time without prior notice.

2. Orders & Payment 2.1. All prices are listed in dollar and are subject to change without notice. 2.2. Payments are accepted via credit card. 2.3. We reserve the right to refuse or cancel any order at our discretion.

3. Shipping & Delivery 3.1. We ship nationwide; shipping rates and delivery times vary based on location. 3.2. Pinkluna is not responsible for delays due to customs or unforeseen circumstances. 3.3. Customers are responsible for providing accurate shipping information.

4. Returns & Exchanges 4.1. We accept returns or exchanges within 7 days of delivery if the item is unused and in its original packaging. 4.2. Custom-made or personalized items are non-refundable. 4.3. Customers are responsible for return shipping costs unless the item is defective.

5. Product Information & Care 5.1. We strive to display our products as accurately as possible, but colors and designs may vary slightly. 5.2. Our jewelry is handcrafted; variations in materials and finishes are normal. 5.3. Care instructions are provided for each product; improper handling may result in damage.

6. Intellectual Property 6.1. All content on the Pinkluna website, including images, logos, and designs, is the property of Pinkluna Shop LLC and may not be used without permission.

7. Limitation of Liability 7.1. Pinkluna is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or services. 7.2. Our liability is limited to the purchase price of the product in question.

8. Privacy Policy 8.1. Your personal information is handled in accordance with our Privacy Policy.

9. Governing Law 9.1. These Terms are governed by and construed under the laws of Florida.

10. Contact Information For any questions or concerns, please contact us at pinkluna.info@gmail.com

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms.